Monday, December 13, 2004
[IWS] EMCC: OUTSOURCING of ICT & Related Service in the EU [13 December 2004]
IWS Documented News Service
_______________________________
Institute for Workplace Studies Professor Samuel B. Bacharach
School of Industrial & Labor Relations Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor Stuart Basefsky
New York, NY 10016 Director, IWS News Bureau
________________________________________________________________________
European Monitoring Centre on Change (EMCC)
Outsourcing of ICT and related services in the EU (report)
http://www.eurofound.eu.int/publications/files/EF04137EN.pdf
[full-text, 39 pages]
Author: Dahlmann, S., Flecker, J. and Huws, U.
Summary: Based primarily on an analysis of a body of research covering more than two decades, this report defines the scope of offshore outsourcingand the services involved. It also covers issues such as the distribution of ICT service employment in Europe, driving factors of ICT service outsourcing and current trends in offshore outsourcing. dff550a.jpg
617 kb
Pages: 39
ISBN: 92-897-0906-5
Published: 2004
From Press Release [13 December 2004]
Outsourcing of ict and related services in the EU:
EU jobs not at risk from outsourcing of ICT services
Europe is not losing jobs in the information and communication technologies services sector (ICT) due to outsourcing, according to the Foundations European Monitoring Centre on Change (EMCC) in its new report Outsourcing of ICT and related services in the EU.
The report shows that employment in other business services is growing consistently across all the countries studied and, in some cases, such as the Czech Republic, this growth is quite spectacular. With the single exception of Denmark, any decline in computer and related employment was more than compensated, numerically speaking, by growth in another business services sector.
The strongest growth has taken place in precisely those countries where employment levels in these sectors are at their lowest. In other words, whilst the new Member States may be behind the rest of Europe in the proportion of their economies devoted to ICT services, they are catching up fast. The lowest growth rates are, by and large, in the most developed economies.
The reasons for this continuing growth in ICT service employment in Europe are several. First, it is a reflection of economic and linguistic diversity, giving a large range of alternative sites for offshore outsourcing within the EU. Second, it reflects the fact that the EU is a recipient of outsourced employment from other parts of the world, notably the US. Finally, it highlights the increasing propensity to outsource ICT and ICT-enabled functions, resulting in a shift to these sectors from other parts of the economy, including the public sector.
The report pieces together, impartially, the available evidence on outsourcing of ICT and related services in the European Union with the goal of informing the EU policymaking process. It draws on a body of market research and anecdotal data, in the absence of reliable data, statistics or research, which has been carried out over the past two decades on offshore information processing, trans-border teleworking, and new global division of labour in information services.
Three major trends have been identified.
Outsourcing of ICT services is moving from an experimental to a consolidation phase.
There is continuing growth in the importance of intermediaries.
The extension of offshore outsourcing into increasingly skilled fields.
_____________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.
Stuart Basefsky *
Director, IWS News Bureau *
Institute for Workplace Studies *
Cornell/ILR School *
16 E. 34th Street, 4th Floor *
New York, NY 10016 *
*
Telephone: (607) 255-2703 *
Fax: (607) 255-9641 *
E-mail: smb6@cornell.edu *
****************************************
_______________________________
Institute for Workplace Studies
School of Industrial & Labor Relations
Cornell University
16 East 34th Street, 4th floor
New York, NY 10016
________________________________________________________________________
European Monitoring Centre on Change (EMCC)
Outsourcing of ICT and related services in the EU (report)
http://www.eurofound.eu.int/publications/files/EF04137EN.pdf
[full-text, 39 pages]
Author: Dahlmann, S., Flecker, J. and Huws, U.
Summary: Based primarily on an analysis of a body of research covering more than two decades, this report defines the scope of offshore outsourcingand the services involved. It also covers issues such as the distribution of ICT service employment in Europe, driving factors of ICT service outsourcing and current trends in offshore outsourcing. dff550a.jpg
617 kb
Pages: 39
ISBN: 92-897-0906-5
Published: 2004
From Press Release [13 December 2004]
Outsourcing of ict and related services in the EU:
EU jobs not at risk from outsourcing of ICT services
Europe is not losing jobs in the information and communication technologies services sector (ICT) due to outsourcing, according to the Foundations European Monitoring Centre on Change (EMCC) in its new report Outsourcing of ICT and related services in the EU.
The report shows that employment in other business services is growing consistently across all the countries studied and, in some cases, such as the Czech Republic, this growth is quite spectacular. With the single exception of Denmark, any decline in computer and related employment was more than compensated, numerically speaking, by growth in another business services sector.
The strongest growth has taken place in precisely those countries where employment levels in these sectors are at their lowest. In other words, whilst the new Member States may be behind the rest of Europe in the proportion of their economies devoted to ICT services, they are catching up fast. The lowest growth rates are, by and large, in the most developed economies.
The reasons for this continuing growth in ICT service employment in Europe are several. First, it is a reflection of economic and linguistic diversity, giving a large range of alternative sites for offshore outsourcing within the EU. Second, it reflects the fact that the EU is a recipient of outsourced employment from other parts of the world, notably the US. Finally, it highlights the increasing propensity to outsource ICT and ICT-enabled functions, resulting in a shift to these sectors from other parts of the economy, including the public sector.
The report pieces together, impartially, the available evidence on outsourcing of ICT and related services in the European Union with the goal of informing the EU policymaking process. It draws on a body of market research and anecdotal data, in the absence of reliable data, statistics or research, which has been carried out over the past two decades on offshore information processing, trans-border teleworking, and new global division of labour in information services.
Three major trends have been identified.
Outsourcing of ICT services is moving from an experimental to a consolidation phase.
There is continuing growth in the importance of intermediaries.
The extension of offshore outsourcing into increasingly skilled fields.
_____________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.
Stuart Basefsky
Director, IWS News Bureau
Institute for Workplace Studies
Cornell/ILR School
16 E. 34th Street, 4th Floor
New York, NY 10016
Telephone: (607) 255-2703
Fax: (607) 255-9641
E-mail: smb6@cornell.edu
****************************************
# posted by SBasefsky : 7:14 AM
