Friday, June 15, 2007

[IWS] EIRO: IR DEVELOPMENTS IN EUROPE 2006 [14 June 2007]

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

European Foundation for the Improvement of Living and Working Conditions (Dublin Foundation
European Industrial Relations Observatory (EIRO)


Industrial relations developments in Europe 2006 [14 June 2007]
June 2007
http://www.eurofound.europa.eu/eiro/studies/tn0703019s/index.html
[At this link are found individual national reports]
and
http://www.eurofound.europa.eu/eiro/studies/tn0703019s/tn0703019s.html
or
http://www.eurofound.europa.eu/docs/eiro/tn0703019s/tn0703019s.pdf
[full-text, 78 pages]


This annual review highlights the most significant industrial relations developments in 2006 ­ both at national and EU level. It examines the key issues covered by collective bargaining ­ pay, working time, job security, training, and equal opportunities ­ and looks at developments in the area of social partner activity, industrial action, cross-border activity and reconciliation of work, family and private life. The final, thematic chapter explores the topic of gender and career development, looking in particular at workplace segregation, the underrespresentation of women in managerial posts, the prevalence of part-time work and the attitudes of the social partners towards gender equality.

The study was compiled on the basis of individual national reports submitted by the EIRO correspondents. The text of each of these national reports is available below. The reports have not been edited or approved by the European Foundation for the Improvement of Living and Working Conditions. The national reports were drawn up in response to a < http://www.eurofound.europa.eu/docs/eiro/tn0703019s/tn0703019s.doc > questionnaire and should be read in conjunction with it.

INCLUDES TABLES & CHARTS....
______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
****************************************


[IWS] MPI: REFUGEE INTEGRATION & ROLE OF ETHNIC COMMUNITY-BASED ORGANIZATIONS [15 June 2007]

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

Migration Policy Institute (MPI)

BRIDGING DIVIDES: The Role of Ethnic Community-Based Organizations in Refugee Integration [15 June 2007]
http://www.migrationpolicy.org/pubs/Bridging_Divides.pdf
[full-text, 74 pages]

[excerpt from press release]

WASHINGTON -- Almost 2.4 million refugees and asylees from at least 115 countries entered the United States between 1980 and 2006.  Despite the refugee admissions ceiling being 70 percent lower (at 70,000 people) than when it was first introduced 27 years ago, the United States continues to resettle more refugees overall than any other country. A new study released in advance of World Refugee Day on June 20 by the Migration Policy Institute and the International Rescue Committee examines how organizations founded by refugees are helping others who have escaped violence and persecution abroad adjust to life in the United States. 

In "Bridging Divides: The Role of Ethnic Community-Based Organizations in Refugee Integration," Kathleen Newland, Hiroyuki Tanaka and Laura Barker examine how ethnic community-based organizations (ECBOs) founded by refugees partner with the government, voluntary resettlement agencies and other institutions to provide refugees with essential services. ECBOs' activities range from helping refugees learn English, find jobs and apply for citizenship, to advocating for refugees' rights and interests. 

The authors profile organizations in cities including: New York (boroughs of Brooklyn and Queens); Raleigh and Greensboro, NC; Minneapolis and St. Paul, MN; Nashville, TN; Lowell, MA; and Chicago, IL.

They find that in addition to confronting language, housing and financial barriers, refugees face cultural difficulties, ranging from difficulties adjusting to the rich American diet to persistent ethnic divides carried over from their home countries. The report illustrates several innovative programs from culturally appropriate health education to business clubs offered by ECBOs to help refugees become upwardly mobile and engaged.

"Think of how helpful it is for newly arrived refugees to work with other people who speak their language, understand their culture, and have had the experience of being refugees themselves," said Kathleen Newland, director of MPI's program on refugee policy and a member of the IRC board of directors.  "This knowledge also makes ECBOs essential to communities from Lowell, Massachusetts, to Nashville, Tennessee as they work to integrate refugees into the fabric of society."

The report also addresses the challenges facing ECBOs in providing services, and presents recommendations and organizational development strategies.  It suggests how other types of organizations can bolster and enhance the efforts of ECBOs to integrate refugees into the United States.

The authors include an overview of the current US refugee system, including information on the countries with the highest number of refugees in the United States, and states that resettle the majority of refugees.  They also examine factors of how well refugees are integrating in the United States, including their use of social services and their workforce participation rates.


CONTENTS
Introduction 9
The Project 11
Origins of the Project 11
Goals of the Project 11
Methodology 12
Report Outline 13

A Picture of Refugee Resettlement in the United States 15

Dimensions of Integration 19
The Building Blocks of Integration 19
Economic Self-Sufficiency 19
Learning and Respecting the US system 22
Legal Permanent Residence and US Citizenship 22
Elements of Long-Term Integration 23
Upward Mobility 23
Cultural Interaction and Ethnic Solidarity 25
Empowerment and Leadership 25

ECBOs: Beyond Service Provision 27
Service Provision 27
Immigration and Citizenship Assistance 27
Language and Literacy 28
Social Services 28
Employment Assistance 28
Youth and Adult Education 28
Health Education 29
Financial Literacy 29
Services for Seniors 29
Organization Profiles 29
New York, NY, Metropolitan Area 29
The Edith and Carl Marks Jewish Community House (JCH) 32
Bosnian-American Association of New York City (BAANYC) 33
Nashville, TN, Metropolitan Area 34
Somali Community Center of Nashville (SCCN) 34
Raleigh-Durham-Chapel Hill, NC, Metropolitan Area 36
Montagnard Human Rights Organization (MHRO) 36
Greensboro—Winston-Salem—High Point, NC, Metropolitan Area 37
North Carolina African Services Coalition (ASC) 37
Lowell, MA, Metropolitan Area 38
Cambodian Mutual Assistance Association (CMAA) 38
Chicago, IL, Metropolitan Area 39
Pan-African Association (PAA) 39
Minneapolis-St. Paul, MN, Metropolitan Area 40
Women's Initiative for Self-Empowerment (WISE) 40
Somali International Minorities of America (SIMA) 42

Challenges 45
Challenges for Clients 45
Logistical Barriers 45
Integration Challenges 46
Cultural Barriers 48
Challenges for Organizations 48
Acquisition and Diversification of Funds 49
Public Outreach and Education 49
Establishment of Diverse Partnerships 49
Challenges for the Office of Refugee Resettlement (ORR) 50
Limited Funds 50
Responding to the Evolving Needs of Refugees 51

Recommendations 53
Ethnic Community-Based Organizations 53
Funding 53
Entrepreneurial Vision 55
Partnerships 56
Board of Directors and Staff 56
Office of Refugee Resettlement 58
State and Local Governments 62

Conclusion 63

Notes 65

About the Authors 71

TABLES AND FIGURES
Tables
Table 1 Ten States with Largest Number and Share of Refugees Resettled FY1983-FY2004 16
Table 2 Refugees Who Arrived in the United States in FY2005 by Country of Origin and Age Category 18
Table 3 Employment (EPR), Labor Force Participation (LFP), and Unemployment Rate (UR) (%) by Region of Origin in 2004 21
Table 4 Economic Activity among Male and Female Refugees in 2004 21
Table 5 Countries of Origin of Refugees and Asylees Granted Legal Permanent Resident Status FY1946-FY2004 23
Table 6 Countries of Origin of Refugees and Asylees Granted Legal Permanent Resident Status FY2001-FY2004 24
Table 7 Employment Statistics of Refugees and Natives over 16 Years of Age between FY1999 and FY2004 25
Table 8 Overview of Participating ECBOs 30
Table 9 ORR Discretionary Funding by Eligibility 60

Figures
Figure 1 Total Refugee Arrivals from 1980 to 2006 16
Figure 2 Share of Total Refugee Arrivals to Top Ten States in the United States in FY2006 17
Figure 3 Refugee Arrivals by Country of Origin: FY2005 18
Figure 4 The Dynamic Process of Integration 20
Figure 5 Office of Refugee Resettlement Discretionary Grants for All Programs FY1997-FY2004 51
Figure 6 ORR Discretionary Grants Awarded for Ethnic Community Organizations (Self-Help) FY1997-FY2004 59
Figure 7 Percent Distribution of ORR Discretionary Funding in FY2006 6
______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
****************************************


Thursday, June 14, 2007

[IWS] Prudential: MANAGE RELATIONSHIPS ACROSS CULTURES

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

Prudential Relocation, Inc.

Manage Relationships Effectively Across Cultures (Free Presentation of Web Seminar held earlier)
http://www.presentationselect.com/prudential/4157_forum06/P6/start.htm



If the above does not work, go to--
http://cts.vresp.com/c/?PrudentialRelocation/2e25433c6e/8b1a37c3a3/4ecdc5bbca
[Enter your e-mail address for free access]


...attend this complimentary web seminar that explores the cultural challenges that impact not only employees on assignment, but also the various business situations that arise in any company's daily work interactions.

______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
****************************************


[IWS] ILO Bangkok: RECENT PUBLICATIONS 2007/2

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

ILO Bangkok: Recent Publications No. 2007/2


Labour and social trends in ASEAN 2007: integration, challenges and opportunities
Bangkok : ILO, 2007
vii, 107 p.
ISBN 978-92-2-119838-3 (Print version)
ISBN 978-92-2-119839-0 (Web version)
http://www.ilo.org/asia/library/download/pub07-04.pdf
[full-text, 110 pages]


This is the third issue of the Labour and Social Trends report, a regular publication of
the ILO Regional Office for Asia and the Pacific. The report provides an overview of
recent labour market trends in ASEAN, followed by thematic chapters on key
employment and social issues and an updated statistical annex.


Asian experience on growth, employment and poverty: an overview with special reference to the findings of some recent case studies
by UNDP Regional Centre in Colombo and ILO
Colombo : UNDP Regional Centre in Colombo and ILO, 2007
45 p.
http://www.ilo.org/asia/library/download/pub07-03.pdf
[full-text, 52 pages]


This report is an attempt to update the Asian experience on the linkage between
growth, employment and poverty. Apart from focusing on a number of analytical
issues, it updates and attempts to deepen the lessons of past findings by drawing
upon a number of recent case studies on the subject coming from the collaboration of
the UNDP with the ILO. Section II is concerned with issues of the nature and
measurement of the magnitude of employment linkage. Section III discusses the
broad features of growth and poverty reduction in the countries included in the new
set of case studies. Section IV highlights the major findings of the case studies adding
insights from the findings of other studies (e.g., the ILO case studies in Islam, 2006).
Section V evaluates the Asian development experience in this area and seeks for
future development policy. Section VI concludes by briefly highlighting the important
findings.


Equality at work: tackling the challenges: Global report under the follow-up to the ILO Declaration on Fundamental Principles and Rights at Work
Geneva : ILO, 2007
xv, 127 p.
ISBN 978-92-2-118130-9
http://www.ilo.org/wcmsp5/groups/public/---dgreports/---dcomm/---webdev/documents/publication/wcms_082607.pdf
[full-text, 141 pages]


The report provides a global picture of job-related discrimination, citing both progress
and failures in the struggle to fight discrimination ranging from traditional forms such
as sex, race or religion, to newer forms based on age, sexual orientation, HIV/AIDS
status and disability.


[Thanks to Chanitda Wiwatchanon, Regional Librarian, ILO Regional Office for Asia and the Pacific]

______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky
Director, IWS News Bureau
Institute for Workplace Studies
Cornell/ILR School
16 E. 34th Street, 4th Floor
New York, NY 10016

Telephone: (607) 255-2703
Fax: (607) 255-9641
E-mail: smb6@cornell.edu
****************************************


[IWS] ETUI: MANIFESTO for a SOCIAL CONSTITUTION : EIGHT OPTIONS for the EUROPEAN UNION [7 June 2007]

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

European Trade Union Institute for Research, Education and Health and Safety (ETUI-REHS)


Manifesto for a social constitution: Eight options for the European Union [7 June 2007]
publisher
Brussels, ETUI-REHS, 2007
http://www.etui-rehs.org/research/activities/employment_and_social_policies/books/manifesto_for_a_social_constitution
or
http://www.etui-rehs.org/research/media/files/manifesto_for_a_social_constitution/manifesto_full_text_en
[full-text, 133 pages]

From Press Release

A majority of European Union (EU) Member States have ratified a EU Constitutional Treaty which contains an important social dimension that no previous treaty has ever had - not least the EU Charter of Fundamental Rights. A retreat from this would undermine already established consent. Furthermore the promotion and further development of a social dimension to "Europe" is essential if the European project is to obtain the long-term support of the European population. Preserving and enhancing the social dimension of the Constitutional Treaty is of the utmost importance in order to counter rising popular discontent.

This is the thrust of the publication entitled a "Manifesto for a Social Constitution: eight options for the European Union" that has just been published by the European Trade Union Institute for Research, Education and Health and Safety (ETUI-REHS).

The publication, produced by the ETUI-REHS Research Group on Transnational Trade Union Rights, which brings together labour law academics from eight EU Member states, provides an analysis of different options available to develop a constitutional framework for the EU that would enable the achievement of a European Social Constitution.

"There can be no excuse for failure to progress, by all, most, or many EU Member States towards a European Social Constitution. The paths are clearly signposted. If there is a will, there are now eight ways", the report concludes.


Background :

EU Heads of State and government are due to meet in Brussels on 21-22 June to discuss how to make progress on establishing the Constitutional Treaty which has been ratified by a majority of EU member states but which has also been rejected in two referenda (in France and the Netherlands). The Constitutional Treaty proposed for ratification in 2004 included crucial elements recognising the social dimension of the European Union and, in particular, fundamental social rights contained in the EU Charter of Fundamental Rights that was unanimously proclaimed at Nice in December 2000. The European Trade Union Confederation (ETUC), at its recent Congress in Seville, underlined the importance of ensuring an "unambiguous legally binding status" for the European Union Charter of Fundamental Rights if any new, or abridged, treaty for the European Union were to be considered. This would, amongst other things, underpin key rights such as the right to organise collectively, the right of association and the right to collective action.
______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
****************************************


Friday, June 08, 2007

[IWS] ILO: WORKING TIME AROUND THE WORLD: TRENDS IN WORKING HOURS & POLICIES IN A GLOBAL COMPARATIVE PERSPECTIVE [7 June 2007]

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

ILO

Summary: Working Time Around the World - Main findings and policy implications [7 June 2007]
http://www.ilo.org/global/About_the_ILO/Media_and_public_information/Press_releases/lang--en/docName--WCMS_082838/PDF
or
http://www.ilo.org/wcmsp5/groups/public/---dgreports/---dcomm/documents/publication/wcms_082838.pdf
[full-text, 4 pages]


See Press Release about full report
Working Time Around The World - One in five workers worldwide are putting in "excessive" hours: New ILO study spotlights working time in over 50 countries
http://www.ilo.org/global/About_the_ILO/Media_and_public_information/Press_releases/lang--en/WCMS_082827


Order Information:

Working Time Around the World
Trends in working hours, laws and policies in a global comparative perspective
Sangheon Lee, Deirdre McCann and Jon C. Messenger
2007, xviii+222 pp.
ISBN 978-92-2-119311-1
35 Sw.frs.; US$29.95; UK£15.95; 25 Euros
Hardback

______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
****************************************


[IWS] ILO: SITUATION OF WORKERS in OCCUPIED ARAB TERRITORIES [28 May 2007]

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

International Labour Office Geneva

International Labour Conference, 96th Session, 2007
Report of the Director-General
Appendix

The situation of workers of the occupied Arab territories [28 May 2007]
http://www.ilo.org/public/english/standards/relm/ilc/ilc96/pdf/rep-i-a-ax.pdf
[full-text, 48 pages]

[excerpt]
This Report was prepared, as in previous years, following high-level missions to
Israel and the occupied Arab territories and to the Syrian Arab Republic. The missions
enjoyed once more the full cooperation of ILO constituents and concerned parties,
reaffirming support for the ILO.s efforts to contribute to building peace and security in
the region through monitoring and assessing economic and social development in its
fields of competence.

My representatives held direct in-depth consultations with a wide range of
interested parties, including ILO partners in the occupied Arab territories and
constituents in the Syrian Arab Republic and in Israel, with United Nations agencies,
human rights organizations, and national non-governmental and international
intergovernmental organizations.

This Report describes the grim plight of people in the occupied Palestinian
territories and in the occupied Syrian Golan. Violence has continued to affect both
Palestinian and Israeli civilians, but with very different levels of intensity. Economic
activity has declined sharply, leading to more widespread poverty, precarious
employment and unemployment.

Enterprises find it increasingly difficult to operate amid escalating logistical costs.
Workers and their families are faced with shrinking employment opportunities and
erratic payment of wages. Permits and checkpoints mark daily life. Palestinian
government institutions are grappling with a decline in resources. Confrontations
between Palestinians further complicate the situation.

The immediate cause of economic and social hardship is the pervasive system of
closures and controls, including the Separation Barrier, put in place by the occupying
power. But a large part of the security measures deployed by the Israeli Government
seek to protect Israeli citizens who have settled in the occupied Arab territories. This
protection is at the same time causing economic and social insecurity for the people in
those territories.

A situation of prosperity and security, on the one side, and military occupation,
poverty and insecurity, on the other, is fraught with dangers for both sides and is not
sustainable.

AND MORE....


Contents
Page
Preface............................................................................................................................ iii
Introduction ...................................................................................................................... 1
1. Gradual disintegration of the Palestinian social and economic fabric....................... 3
2. Continuing patterns of tight closure and control....................................................... 8
3. An economy under siege......................................................................................... 21
4. Governance and rights ............................................................................................ 28
5. Conclusions............................................................................................................. 32
References...................................................................................................................... 35
Annex.............................................................................................................................. 37
______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
****************************************


[IWS] Dublin Foundation: MIGRATION INTENTIONS IN EUROPE--International and Regional [8 June 2007]

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

European Foundation for the Improvement of Living and Working Conditions (Dublin Foundation)


International and regional migration intentions in Europe [8 June 2007]
http://www.eurofound.europa.eu/publications/htmlfiles/ef0709.htm
or
http://www.eurofound.europa.eu/pubdocs/2007/09/en/1/ef0709en.pdf
[full-text, 53 pages]

Author:
Fouarge, Didier; Ester, Peter

Summary:
This research report focuses on migration intentions of Europeans and investigates the main determinants of these intentions. The main advantage of studying mobility intentions ­ rather than studying migrants in their destination country ­ is that this approach is not biased by selectivity issues. There is indeed a large body of literature showing that migrants self-select in labour markets where their return-to-skills is expected to be larger. Moreover, literature suggests that it is not simply mobility that is of interest in socioeconomic models, but the potential for mobility.

CONTENTS
Introduction
Previous research and expectations
Data and model analysis
Descriptive results for migration intentions
Analysis of long distance mobility intentions
Migration intentions in EU15 and new Member States
Triggers and barriers to mobility
Regional mobility within countries
Conclusions
Bibliography
Annex

______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
****************************************


[IWS] THE GLOBAL CALL CENTER REPORT: INTERNATIONAL PERSPECTIVES ON MANAGEMENT AND EMPLOYMENT [23 May 2007]

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

The Global Call Center Project
http://www.ilr.cornell.edu/globalcallcenter/
and
http://www.ilr.cornell.edu/globalcallcenter/enter.html


The Global Call Center Report: International Perspectives on Management and Employment [23 May 2007]
Report of the Global Call Center Network
http://www.ilr.cornell.edu/globalcallcenter/upload/GCC-Intl-Rept-US-Version.pdf
[full-text, 63 pages -- U.S. Format & Style]
or
Executive Summary
http://www.ilr.cornell.edu/globalcallcenter/upload/GCC-Intl-Rept-Exec-Sum-US-Version.pdf
[full-text, 10 pages -- U.S. Format & Style]


http://www.ilr.cornell.edu/globalcallcenter/upload/GCC-Intl-Rept-UK-Version.pdf
[full-text, 63 pages -- U.K. Format & Style]
or
Executive Summary
http://www.ilr.cornell.edu/globalcallcenter/upload/GCC-Intl-Exec-Sum-UK-Version.pdf
[full-text, 10 pages -- U.K. Format & Style]


Press Release at-
http://www.news.cornell.edu/stories/May07/ILR.call.center.sl.html
and
http://www.ilr.cornell.edu/news/052307_GlobalCallCenterProject.html

[excerpt]
This report is the first large scale international study of call center management and employment
practices across all regions of the globe ­ including Asia, Africa, South America, North America, and
Europe. Covering almost 2,500 centers in 17 countries, this survey provides a detailed account of the
similarities and differences in operations across widely diverse national contexts and cultures. The
centers in the survey include a total of 475,000 call center employees.

Participating countries include: Austria, Brazil, Canada, Denmark, France, Germany, India, Ireland,
Israel, Netherlands, Poland, South Africa, South Korea, Spain, Sweden, UK, and the US.

We examine such questions as:
Ø How 'global' is this sector? Is there a universal best practice model of management emerging across countries or have managers developed alternative approaches and innovative strategies?
Ø How similar or different are management practices across countries, and what explains differences within countries?
Ø How do inhouse centers compare to subcontractors? And how do business focused centers compare to mass market centers?
Ø What strategies contribute to better operations, job quality, turnover, and absenteeism?

We cover a wide range of topics:
Ø Adoption of new technologies
Ø Workforce characteristics
Ø Selection, staffing, and training
Ø Work design, workforce discretion, and teamwork
Ø Compensation strategies and levels for employees and managers
Ø The extent of collective bargaining and works council representation

Our findings suggest that the call center sector has emerged at about the same time in many countries
around the globe ­ roughly in the last 5 to 10 years. It serves a broad range of customers in all industry
sectors and offers a wide range of services from very simple to quite complex. It is an important source
of employment and new job creation everywhere.

AND MUCH MORE....


Table of Contents
Page
Executive Summary v
Introduction 1
Part I The Global Picture: Convergent National Trends 4
Part II The Global Picture: Divergent National Trends 11
Part III The Business Level
Picture: Subcontracting & Customer Segmentation 24
Part IV Call Center Outcomes 36
Part V Conclusion 44
Appendices
A Acknowledgement of Sponsors (by country) 46
B Technical Notes on Research Methods 47
C References for National Country Reports 50

______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
****************************************


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