Wednesday, September 24, 2008


IWS Documented News Service
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau

European Foundation for the Improvement of Living and Working Conditions (Dublin Foundation)
Cities for Local Integration Policy (CLIP) -- CLIP Network

Equality and diversity in jobs and services: City policies for migrants in Europe [24 September 2008]
[full-text, 141 pages]

Author: Foundation

European cities are faced with the ongoing challenge of integrating people from very different backgrounds. Access to jobs is recognised as a key dimension of this process, as is the provision of services that migrants can access fully and effectively, without discrimination. This report, published jointly with the Council of Europe, looks at equality and diversity policies in relation to employment and service provision for migrants in city administrations. It documents a range of positive initiatives taken to remove barriers to employment, such as targeted advertising of jobs in migrants' languages, advanced language classes, translation of information about services provided, and training of staff to provide assistance in job applications.

Foreword iii
1 ­ Introduction 1
History and purpose of CLIP 1
National experiences of migration 4
Diversity and equality ­ policy context 6
National diversity and equality policies 13
Migrant employment in public administration 16
Research questions and structure of report 16

2 ­ City approaches to equality and diversity 19
Overview of CLIP cities 19
Policy development ­ drivers and barriers to reform 21
Policy objectives and terminology 24
Responsibility for equality and diversity policies 36
Consultation and collaboration with other groups 40
Monitoring and impact assessments 47
Addressing discrimination 51
Challenges facing cities 56

3 ­ Employment: Policy, practice and outcomes 63
Recruitment and promotion 63
Barriers to recruiting a diverse workforce 71
Recruitment outcomes 79
Intercultural and diversity training 84
Working conditions and complaints procedures 86

4 ­ Services provision: Policy, practice and outcomes 91
Choosing between general and specific services for migrants 93
Meeting needs within existing services 100
Specific services for migrants 106
Migrant staff with appropriate skills 115
Monitoring service outcomes 116

5 ­ Conclusions and recommendations 119
Recommendations for European policymakers 120
Recommendations for national governments 123
Recommendations for cities 125

References 133
Annex: CLIP European research group 137
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       

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