Thursday, January 29, 2009
[IWS] Work Foundation (UK): CHANGING RELATIONSHIPS AT WORK [January 2009]
IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor---------------------- Stuart Basefsky
New York, NY 10016 -------------------------------Director, IWS News Bureau
________________________________________________________________________
Work Foundation (UK)
Changing Relationships at Work [January 2009]
http://workfoundation.org/research/publications/publicationdetail.aspx?oItemId=211&parentPageID=102&PubType =
or
http://workfoundation.org/Assets/Docs/BT_final270109b.pdf
[full-text, 49 pages]
Abstract
In the 21st century it is not just human capital that matters to successful organisations but also social capital: building and sustaining strong personal and professional networks. This report demonstrates the importance of workplace relationships to job satisfaction and highlights the role that technologies can play in creating and maintaining these links. Our findings also demonstrate that social media is playing a real and surprising role in complementing traditional methods of communication to help people develop and retain their contacts at work. Both old and new technologies can help organisations create the kind of culture that people prefer and the relationships that can help to sustain innovation and prosperity in a 21st century economy.
Contents
Executive Summary 4
About this report 11
A. Introduction 13
B. Social capital, job satisfaction and workplaces 16
C. Impact of technologies on ways of working 22
D. Organisational culture, new technologies and working relationships 28
E. Communication tools and confidence 30
F. Work, friendship and romance 35
G. Attitudes to technology 37
H. Conclusions 40
Annex A. Overview of survey respondents 42
______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.
****************************************
Stuart Basefsky
Director, IWS News Bureau
Institute for Workplace Studies
Cornell/ILR School
16 E. 34th Street, 4th Floor
New York, NY 10016
Telephone: (607) 255-2703
Fax: (607) 255-9641
E-mail: smb6@cornell.edu
****************************************
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor---------------------- Stuart Basefsky
New York, NY 10016 -------------------------------Director, IWS News Bureau
________________________________________________________________________
Work Foundation (UK)
Changing Relationships at Work [January 2009]
http://workfoundation.org/research/publications/publicationdetail.aspx?oItemId=211&parentPageID=102&PubType =
or
http://workfoundation.org/Assets/Docs/BT_final270109b.pdf
[full-text, 49 pages]
Abstract
In the 21st century it is not just human capital that matters to successful organisations but also social capital: building and sustaining strong personal and professional networks. This report demonstrates the importance of workplace relationships to job satisfaction and highlights the role that technologies can play in creating and maintaining these links. Our findings also demonstrate that social media is playing a real and surprising role in complementing traditional methods of communication to help people develop and retain their contacts at work. Both old and new technologies can help organisations create the kind of culture that people prefer and the relationships that can help to sustain innovation and prosperity in a 21st century economy.
Contents
Executive Summary 4
About this report 11
A. Introduction 13
B. Social capital, job satisfaction and workplaces 16
C. Impact of technologies on ways of working 22
D. Organisational culture, new technologies and working relationships 28
E. Communication tools and confidence 30
F. Work, friendship and romance 35
G. Attitudes to technology 37
H. Conclusions 40
Annex A. Overview of survey respondents 42
______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.
Stuart Basefsky
Director, IWS News Bureau
Institute for Workplace Studies
Cornell/ILR School
16 E. 34th Street, 4th Floor
New York, NY 10016
Telephone: (607) 255-2703
Fax: (607) 255-9641
E-mail: smb6@cornell.edu
****************************************