Monday, November 01, 2010


IWS Documented News Service
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor----------------------
Stuart Basefsky
New York, NY 10016 -------------------------------Director, IWS News Bureau


RAND (Europe)


Performance Audit Handbook: Routes to effective evaluation [1 November 2010]

Edited by Tom Ling and Lidia Villalba van Dijk


[full-text, 23 pages]


The Performance Audit Handbook provides a first-stop shop for anyone interested in the theory and practice of delivering performance audits. It is intended for: evaluators working to support accountability and learning in the public sector; those seeking to commission or use such services; and researchers interested in the unfolding practice of evaluating in the public interest.



Chapter One:

Introduction: the changing context of performance audit


Chapter Two:

A framework for understanding the contribution of public services to public benefit


Chapter Three:

Building your own toolkit and capacity set


Chapter Four:



Chapter Five:

Delphi exercises


Chapter Six:

Discrete choice modelling


Chapter Seven:

Economic evaluation


Chapter Eight:

Focus group interviews


Chapter Nine:

Futures research


Chapter Ten:

Grounded theory


Chapter Eleven:

Impact assessment


Chapter Twelve:

Key informant interviews


Chapter Thirteen:

Logic models


Chapter Fourteen:

Network analysis


Chapter Fifteen:

Online tools for gathering evidence


Chapter Sixteen:

Payback framework


Chapter Seventeen:

Process mapping


Chapter Eighteen:

Quantitative techniques in performance audit


Chapter Nineteen:

Stakeholder engagement


Chapter Twenty:

Standard cost modelling





This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       



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