Monday, November 01, 2010
[IWS] RAND (Europe): PERFORMANCE AUDIT HANDBOOK: ROUTES TO EFFECTIVE EVALUATION [1 November 2010]
IWS Documented News Service
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Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor---------------------- Stuart Basefsky
New York, NY 10016 -------------------------------Director, IWS News Bureau
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RAND (Europe)
Performance Audit Handbook: Routes to effective evaluation [1 November 2010]
Edited by Tom Ling and Lidia Villalba van Dijk
http://rand.org/pubs/technical_reports/TR788/
or
http://rand.org/pubs/technical_reports/2010/RAND_TR788.pdf
[full-text, 23 pages]
The Performance Audit Handbook provides a first-stop shop for anyone interested in the theory and practice of delivering performance audits. It is intended for: evaluators working to support accountability and learning in the public sector; those seeking to commission or use such services; and researchers interested in the unfolding practice of evaluating in the public interest.
Contents
Chapter One:
Introduction: the changing context of performance audit
Chapter Two:
A framework for understanding the contribution of public services to public benefit
Chapter Three:
Building your own toolkit and capacity set
Chapter Four:
Benchmarking
Chapter Five:
Delphi exercises
Chapter Six:
Discrete choice modelling
Chapter Seven:
Economic evaluation
Chapter Eight:
Focus group interviews
Chapter Nine:
Futures research
Chapter Ten:
Grounded theory
Chapter Eleven:
Impact assessment
Chapter Twelve:
Key informant interviews
Chapter Thirteen:
Logic models
Chapter Fourteen:
Network analysis
Chapter Fifteen:
Online tools for gathering evidence
Chapter Sixteen:
Payback framework
Chapter Seventeen:
Process mapping
Chapter Eighteen:
Quantitative techniques in performance audit
Chapter Nineteen:
Stakeholder engagement
Chapter Twenty:
Standard cost modelling
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This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.
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Stuart Basefsky
Director, IWS News Bureau
Institute for Workplace Studies
Cornell/ILR School
16 E. 34th Street, 4th Floor
New York, NY 10016
Telephone: (607) 255-2703
Fax: (607) 255-9641
E-mail: smb6@cornell.edu
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