Monday, November 01, 2010


IWS Documented News Service
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor----------------------
Stuart Basefsky
New York, NY 10016 -------------------------------Director, IWS News Bureau


WorldatWork (Total Rewards Association)

Research and Survey


A Joint Research Initiative between

PARC (Performance and Reward Center) and WorldatWork


Developing Performance Incentives and Sustaining Engagement in a Volatile Environment [1 November 2010]

November 2010

[full-text, 42 pages]


This report offers:

• a reminder of how incentives have developed

• a summary of current thinking on how incentives influence engagement and motivation

• an update on the changes made to incentives by a selection of organizations as they faced the

recent recessionary environment

• interpretations of these developments, and

• observations and concluding questions.




A. Foreword: what’s on offer? 2

B. Executive summary: what’s the story? 3

C. The incentives journey: how have we got here? 4

D. Incentives and motivation/engagement: do incentives work? 10

E. The survey results: what’s been happening to incentives? 19

F. Interpreting the results: what do we make of this? 24

G. Observations and concluding questions 26

H. References 34

Appendix: Summaries of survey company actions 35


This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       



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