IWS Documented News Service

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Institute for Workplace Studies----------------- Professor Samuel B. Bacharach

School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies

Cornell University

16 East 34th Street, 4th floor---------------------- Stuart Basefsky

New York, NY 10016 -------------------------------Director, IWS News Bureau

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European Foundation for the Improvement of Living and Working Conditions (Dublin Foundation)

European Industrial Relations Observatory (EIRO)

COMPARATIVE STUDY

Employment and industrial relations in the hotels and restaurants sector [24 April 2012]
April 2012
http://www.eurofound.europa.eu/eiro/studies/tn1109011s/index.htm
or
http://www.eurofound.europa.eu/eiro/studies/tn1109011s/tn1109011s.htm
or
http://www.eurofound.europa.eu/docs/eiro/tn1109011s/tn1109011s.pdf
[full-text, 52 pages]

The hotels and restaurants industry (Horeca) is a labour-intensive sector, dominated by small businesses and characterised by low levels of affiliation to employer organisations and trade unions. Working conditions in the sector can be very different from those in other service industries. This report describes and analyses the main challenges facing the sector, such as the impact of the crisis on employment, undeclared work, employment of young workers, seasonal work and working hours, qualifications and skills development, and health and safety at work. The study explores the state of social dialogue in the sector, highlighting the contribution of the social partners to addressing the current challenges. Based on contributions from the national centres of the European Industrial Relations Observatory (EIRO), the study covers the sector across EU27 countries and Norway.

The study was compiled on the basis of individual national reports submitted by the EIRO correspondents. The text of each of these national reports is available below. The reports have not been edited or approved by the European Foundation for the Improvement of Living and Working Conditions. The national reports were drawn up in response to a questionnaire and should be read in conjunction with it.

Contributing articles:

CONTENTS

Introduction

Main drivers of change

Impact of the crisis on the sector

Views of the social partners on social and economic trends

Characteristics of employment and working conditions

Industrial relations in the sector

Contribution of social dialogue to addressing challenges in the sector

Commentary

References

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