Wednesday, April 25, 2012




IWS Documented News Service


Institute for Workplace Studies----------------- Professor Samuel B. Bacharach

School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies

Cornell University

16 East 34th Street, 4th floor---------------------- Stuart Basefsky

New York, NY 10016 -------------------------------Director, IWS News Bureau



European Foundation for the Improvement of Living and Working Conditions (Dublin Foundation)

European Industrial Relations Observatory (EIRO)


Employment and industrial relations in the hotels and restaurants sector [24 April 2012]
April 2012
[full-text, 52 pages]

The hotels and restaurants industry (Horeca) is a labour-intensive sector, dominated by small businesses and characterised by low levels of affiliation to employer organisations and trade unions. Working conditions in the sector can be very different from those in other service industries. This report describes and analyses the main challenges facing the sector, such as the impact of the crisis on employment, undeclared work, employment of young workers, seasonal work and working hours, qualifications and skills development, and health and safety at work. The study explores the state of social dialogue in the sector, highlighting the contribution of the social partners to addressing the current challenges. Based on contributions from the national centres of the European Industrial Relations Observatory (EIRO), the study covers the sector across EU27 countries and Norway.

The study was compiled on the basis of individual national reports submitted by the EIRO correspondents. The text of each of these national reports is available below. The reports have not been edited or approved by the European Foundation for the Improvement of Living and Working Conditions. The national reports were drawn up in response to a questionnaire and should be read in conjunction with it.

Contributing articles:



Main drivers of change

Impact of the crisis on the sector

Views of the social partners on social and economic trends

Characteristics of employment and working conditions

Industrial relations in the sector

Contribution of social dialogue to addressing challenges in the sector





This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.


<< Home

This page is powered by Blogger. Isn't yours?